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Social tenants’ health: evaluating the effectiveness of landlord interventions
  1. Paul Charles Cheshire1,
  2. Stephen Gibbons1,
  3. Jemma Mouland2
  1. 1Department of Geography and Environment, Spatial Economics Research Centre, London School of Economics and Political Science, London, UK
  2. 2Research and Policy, Family Mosaic, London, UK
  1. Correspondence to Professor Paul Charles Cheshire, Department of Geography and Environment, London School of Economics, London WC2A 2AE, UK; p.cheshire{at}


Background The National Health Service (NHS) scores well internationally on access to healthcare. But access has been measured on methods likely to undersample the more disadvantaged. Social landlords have access to more disadvantaged groups and may be able to improve health outcomes for their tenants and reduce their NHS usage by simple interventions.

Methods This is a randomised controlled trial of 547 London social housing ‘general needs’ tenants over 50 years of age. Participants were given a health assessment, then split into a control group or one of two treated groups. Following early assessment 25 participants had to be withdrawn to receive intensive treatment because of currently untreated major health problems. Participants were followed up over 18 months and changes in health outcomes and NHS usage measured.

Results Compared with the control the most intensively treated group showed non-significant improvements on health outcomes but a significant reduction in NHS resource use, on conventional costings worth some £760 per person. All 25 participants transferred to the most intensively treated group after their early health assessments showed improvement on all health outcomes at final assessment, but these improvements were not statistically significant.

Conclusions Drawing a sample from disadvantaged but not the most seriously disadvantaged groups in London revealed 4.5% of the population to have very serious untreated health problems. The reason for lack of treatment was mainly non-registration with a general practitioner or psychiatric issues. Simple interventions to a targeted group were found to produce significant reductions in NHS usage and other, although non-significant, health benefits.

Trial registration number ID ISRCTN96259142.

  • randomised control trial
  • social housing
  • health interventions

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  • Funding The study was initiated and cofunded by Family Mosaic. Family Mosaic also provided resources directly and access to data. The five London boroughs also provided some inputs. The time of PCC and SG was funded by the Economic and Social Research Council (ESRC) and Family Mosaic. The study formed a part of the Urban Research Programme of the Centre for Economic Performance funded by a grant from the ESRC. The Big Lottery Fund provided funding for the Friends Who Do Lunch initiative run as part of this project.

  • Competing interests None declared.

  • Patient consent The participants were tenants of a social housing provider and all gave their consent to participating in the study but not in their capacity as patients.

  • Ethics approval Ethical approval was obtained through the Ethics Committee of London School of Economics and Political Science.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Author note An early version of this paper was published as SERC Discussion Paper 219 ( The authors are responsible for all errors and interpretation.