An important aim of public policy in many countries is to increase the use of public transport, for both environmental and health reasons. However, bus stops may differ in their appearance in ways that may promote or discourage their use, for example, seating, the extent of graffiti, and protective barriers enclosing nearby trees and shrubs. Lack of perceived defensible space is associated with a heightened fear of crime¹ and may deter use, or invoke anxiety in users.