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An introduction to quality assurance in health care
  1. John Øvretveit

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    Avedis Donabedian. Oxford University Press, Oxford, 2003, pp 205, £27.50 (hardback). ISBN 0-19-515809-1

    This book is not for experts in quality assurance—in fact it was written with the “student of the subject in my native Armenia” in mind, although not priced with them in mind at a hefty £27.50. It is a conversational and readable book that many beginners everywhere will find to be a comparatively painless introduction to one approach to quality improvement. Donabedian was one of the first and the most well known …

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