Table 3

Specialists' and GPs' views of the advantages and disadvantages of the outreach clinic

SpecialistsGPs
%(n)%(n)
Advantages
 Improves accessibility/convenience for patients100(18)95  (54)
 Reduces waiting times for patients to get appointments 72(13)88  (50)
 Promotes goodwill 67(12)54  (31)
 Improves communication between GPs and specialists 61(11)74  (42)
 Improves access to outpatient clinics for NHS patients 56(10)60  (34)
 Fewer non-attenders at outreach in comparison with outpatient clinics 56(10)67  (38)
 To secure fundholder contracts for hospital 56(10) 7   (4)
 Improves specialists' job satisfaction 22 (4)   NA
 Personal financial benefits for specialist 22 (4) 5   (3)
 Broadening of GPs' skills 11 (2)44  (25)
 Improves access to private referrals  6 (1) 2   (1)
 Having hospital notes  6 (1)  NA
 Improves GPs' job satisfactionNA49  (28)
 Cheaper service than outpatientsNA44  (25)
 Other advantages11 (2) 4   (2)
 No advantages (0) 2   (1)
Disadvantages
 Reduces specialist time in hospital (NHS)72(13)22  (12)
 Travelling time for specialist67(12)  NA
 Reduces specialists' time for other work50 (9)  NA
 Inflexible/infrequent follow up intervals39 (7)93  (51)
 Specialist having to bring hospital notes39 (7)  NA
 Reduces training time for junior hospital doctors39 (7)  NA
 Fewer patients seen per clinic than in outpatients28 (5)11   (6)
 Not having hospital notes22 (4) 9   (5)
 Inadequate administrative back up in GPs' surgeries11 (2)  NA
 Increase in GPs' administrative costs/timeNA43  (25)
 Less time for GPs' other workNA 6   (3)
 Other disadvantages11 (2) 4   (2)
 No disadvantages (0)27  (15)
 Number of respondents  1855–57