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J Epidemiol Community Health 2004;58:373
  • Speaker's corner

Outsourcing: wagering protection

  1. D F Salerno
  1. Clinical Communications Scientist, Pfizer Global Research and Development—Michigan Laboratories, 2800 Plymouth Road, Ann Arbor, MI, USA; deborah.salerno@pfizer.com

      Outsourcing is a growing trend, relieving business pressure to flex with the erratic work demands of a dynamic market. Practically speaking, when a process is fairly consistent across an industry, outsourcing seems to make sense, as long as one can sufficiently detail the work specifications. To be successfully outsourced, a project must be translated into logical steps, those steps communicated, and executed—it must be well managed.

      Not surprising, the emigration of project management to low wage economies has economic motivation. For all the resistance against such business practice, the long term effect of outsourcing on community health is not obvious. While offering flexibility and diversity to workers and employers, its trade off is stability and many times, expertise. Still, outsourcing offers an opportunity to globalise worker standards. …

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